Frequently Asked Questions

Everything you need to know about working with us

We are a leading manufacturer with over 10 years of experience, based in Zhejiang, China. Our 22,000㎡ facility houses our own R&D, production, and quality control teams. We welcome video calls or on-site visits anytime.

With 135 skilled workers and advanced production lines, our monthly output reaches approximately 25 million RMB in value. We are well-equipped to handle large-volume orders with stable lead times.

Yes. Our factory processes and quality systems are well-documented. Please contact our sales manager to request the latest audit or certification reports.

Absolutely. We offer one-stop customization from logo printing and packaging design to structural modifications. Just provide your design files in AI or PDF format.

For standard products, MOQ is flexible. We also support small trial orders for first-time clients to help you test your local market.

Stock samples are ready in 3–5 days; custom samples usually take 10–15 days. Sample fees are fully refundable once your bulk order reaches a certain quantity.

Our products meet international standards. We hold certifications including ISO9001, and our materials comply with E0 and ENF environmental grades—ensuring smooth customs clearance in most markets.

We follow a strict 4-stage QC process:
1.Incoming raw material inspection
2.In-process random checks
3.100% final inspection before packaging
4.Pre-shipment random inspection

We recommend Alibaba Trade Assurance. We also accept T/T, L/C, and Western Union. Typical terms: 30% deposit, 70% balance against B/L copy.

After deposit and sample approval, standard lead time is 25–35 days, depending on order quantity and production schedule.

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